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Cumberland County Offices
1 Courthouse Square Carlisle, PA 17013
Hours: M-F 8:00 AM - 4:30 PM
Ph: 717.240.6100
Toll Free: 1.888.697.0371
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800 MHz Radio Project - Coverage

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1. What is the coverage of the Cumberland County radio system?
2. Are there areas where there is no coverage?
3. Will the types of building construction, contents of a building, or other factors influence portable coverage?
4. How far outside of Cumberland County will I be able to use the radio system?

800 MHz Radio Project - General Radio Questions and Operations

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1. Where can I obtain pricing for OpenSky radios used in Cumberland County?
2. Who should install a new Harris mobile radio?
3. I have a new vehicle in which I would like to install an existing Harris radio. What do I need to consider for the removal of the radio from the old vehicle and installation of this radio in the new
4. I just purchased or received a new radio (mobile or portable) what do I do now?
5. My radio (mobile or portable) is displaying UNAUTH. What does that mean?
6. My radio (mobile or portable) is displaying A634T (or another alpha/numeric combination) and I don’t hear any county radio traffic or see any talk groups that look familiar. Is my radio broken?

800 MHz Radio Project - Mobile & VTAC

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1. My mobile radio is displaying NO MRU, what does this mean?
2. On my mobile display below the talk group name I am not seeing the radio alias pop up when others are talking. What is wrong?
3. When should I engage a VTAC and force portable attachment?
4. Will a VTAC function automatically without any user intervention and allow a portable to connect when the portable is being used in faded coverage?
5. Can I leave the VTAC rocker switch turned on to keep the repeater in standby mode all of the time?

800 MHz Radio Project - Portable Batteries

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1. What types of batteries are supplied with the portable radios?
2. What is the operating time of a portable once fully charged?
3. How do I prepare a battery before first use?
4. How often should I use the conditioning function?
5. When should I replace a battery?
6. Is there a difference between nickel metal hydride (Ni-MH) and nickel cadmium (Ni-Cd) batteries?
7. How will the cold affect a Ni-MH battery?
8. Can I keep my portable in the charging cradle of a desk top charger for extended periods of time?

800 MHz Radio Project - Portables

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1. Are there differences between portables and mobiles when it comes to using them?
2. My portable does not seem to be receiving or transmitting. I noticed that the signal strength indicator is blank. How do I handle this problem?
3. My portable radio is displaying PLS LOGIN. It will not allow me to talk and I hear three beeps during the push to talk. What is wrong?
4. I have a lapel microphone on my portable and the radio receives but doesn’t seem to transmit, is the radio bad?

800 MHz Radio Project - Project

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1. Why did Cumberland County choose to upgrade its radio communications system?
2. Why did Cumberland County choose M/A Com OpenSky trunking technology?
3. Will the Cumberland County system be able to interoperate with the CoPA radio system?
4. How will Cumberland County’s new radio system interoperate with its neighboring counties?
5. Will I be able to monitor the talk groups using a scanner?
6. What types of back-up capabilities exist with the new radio system in the event of a system failure?

800 MHz Radio Project - Training

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1. I have new personnel that require training. How do I obtain training?
2. Can I use the live radio system to train new personnel?

800 MHz Radio Project - Warranty & Maintenance

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1. If I have a radio that does not work, whom do I call?
2. How does the warranty work?
3. Are there any plans to provide for radio technician removal services pricing?

Adult Probation and Parole Department

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1. Do probation officers have authority to make arrests?
2. What is the difference between probation and parole?
3. May someone on probation/parole or intermediate punishment have a firearm?
4. May someone on probation/parole or intermediate punishment leave the state?
5. How does someone get on “state” probation or parole?
6. How are fines, court costs, and restitution determined?
7. Where are fines, court costs, and restitution paid?
8. Can I pay my court costs with a credit card?
9. How can I find out how much I owe for costs, fines, and restitution?
10. Who do I contact if cannot make a payment on time?
11. What are the requirements to become a Cumberland County Adult Probation and Parole Officer?

Aging

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1. What is an 'Advanced Care Directive'?
2. What are 'Home & Community Based Services'?

Bureau of Elections

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1. Where do I vote?
2. What is the deadline to apply for an absentee ballot?
3. How do I become a candidate?
4. When must the voted ballot be returned?
5. Are Voter Registration records available to the public?
6. Who may sign a petition?
7. How do I become a candidate for a State Office?

CASA

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1. What is a CASA volunteer?
2. What training does a CASA volunteer receive?
3. What responsibilities does a volunteer have as a CASA?
4. How does a CASA volunteer investigate a case?
5. How does a CASA volunteer differ from a caseworker?
6. How does a CASA volunteer differ from an attorney?
7. Is there a "typical" CASA volunteer?
8. How does the CASA volunteer relate to the child?
9. Do lawyers, judges and social workers support CASA?
10. How effective have CASA programs been?
11. How much time does it require?
12. How long does a CASA volunteer remain involved with a case?
13. What children are assigned CASA volunteers?

Children & Youth

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1. What can I do if I am concerned about the care or treatment a child is receiving?
2. How old does a child have to be to be left alone?
3. If I call, will my name be given to the people I am calling about?
4. What happens if a child is hurt or in danger after office hours, or on weekends or holidays?

Clerk of Courts

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1. How can I find my Criminal Docket Number?
2. Where can I pay my Costs & Fines?
3. How do I post bail on a criminal case?
4. How are cost, fines and restitution determined?

CNRC

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1. Is Respite Care available?
2. How many beds are at the nursing home
3. What is the daily rate?
4. Does Claremont take Veterans?
5. Which rehabilitation service are available?

Commissioners

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1. Do you have maps of the county?
2. What is the population of Cumberland County?
3. Who are the Cumberland County Elected Officials?
4. Does Cumberland County own any roads?
5. What are the municipalities and their phone numbers?
6. Who are the Legislators in our area?
7. Does the County require license for small businesses?
8. Does the County have a Consumer Affairs Office?

Coroner

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1. Does the Coroner investigate every death?
2. Is an autopsy always necessary in a Coroner's case?
3. Must the family give permission for an autopsy to be done?
4. Does the Coroner perform autopsies?
5. Who pays for the autopsy and/or tests ordered by the Coroner?
6. What income does the Coroner's Office return to the county?
7. Why does the Coroner charge a fee for a cremation release?
8. What responsibilities do Deputy Coroners have?

Court Adminstration

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1. How do I get a copy of my hearing / trial transcript?
2. May I speak directly to the Judge?
3. Where is the Law Library and what are the hours?
4. I have a complaint against Domestic Relations, Probation, or another department, what should I do?
5. Where should I direct my questions if I have been summoned for jury duty?
6. How many copies of a brief are required for Argument Court?
7. When must Argument Court briefs be submitted?
8. Which organization provides attorney referrals?

Cumberland Link

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1. What does the Cumberland Link do?
2. What is the difference between programs administered through Social Security: SSA, SSD and SSI?
3. What is the difference between a subsidized housing complex and the Housing Choice Voucher/Section 8 program?
4. Where can I get help with house keeping?
5. Where can I get assistance with paying my utility bills?
6. Where can I get help with my finances?

Domestic Relations

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1. How do I file for support?
2. How is support determined?
3. What is the quickest way to begin receiving support?
4. How is a support order enforced?
5. What if I have additional support related questions?

Drug & Alcohol - Evaluation, Treatment, Case Management & Funding

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1. Where can I get a DUI or ARD evaluation?
2. How can I get an assessment if I am in prison?
3. Where can I get a listing of AA, NA, or Al Anon meetings?
4. How do I get into detox?
5. How do I get into inpatient treatment?
6. What should I bring to my assessment?
7. What is a case manager?
8. Does Cumberland-Perry D&A Case Management provide other services after I complete inpatient treatment, or while I am in outpatient treatment?
9. Is there a limit to the number of times Cumberland-Perry D&A will pay for my treatment?
10. How do I get into outpatient treatment?
11. Is all information kept confidential?

Drug & Alcohol - School-Based Intervention (SAP)

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1. What is the Student Assistance Program (SAP)?
2. What Cumberland County Schools have SAP?
3. Who do I contact to make a referral to SAP?
4. What are the signs of drug/alcohol use?

GIS

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1. What is GIS stand for, and what does it do?
2. Who uses GIS?
3. How does Cumberland County use GIS?
4. Do I use GIS in my daily life, and what are some examples?
5. Is aerial photography available for the County?
6. How often is the GIS data updated internally?
7. Can I obtain GIS data or a paper map of my residence from the GIS department?
8. Is census data available in GIS format?
9. What can I do if the interactive applications do not work?

Human Resources

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1. How do I find your job postings?
2. Do I have to apply online?
3. Can I apply for a job that is not posted?
4. How long does my application stay on file?
5. Who should I contact with questions concerning a position?
6. How long should I wait before checking the status of my application after applying for a position?
7. Where can I find a summation of your benefits?
8. Do I need to fill out a new application for each job I apply for?
9. Do you offer tuition assistance for employees?

IDD Early Intervention

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1. What happens if I decide to register my child?
2. What happens at age three if my child still needs support?
3. I have a child and am concerned about their development. What should I do?
4. What services do you offer children who are eligible for Early Intervention services?

IMTO

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1. Having trouble viewing files on our website?

Intellectual & Developmental Disabilities

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1. If my child has been diagnosed with developmental disabilities, can they receive services through your office?
2. How do I know if my child is eligible for developmental disabilities funded services?
3. How are services for persons with developmental disabilities funded?

Juvenile Probation

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1. How is my son/daughter referred to your office?
2. My son/daughter was just arrested by the police, what happens next?
3. What happens at the initial intake interview?
4. Will my son/daughter be represented by legal counsel in Juvenile Court?
5. What is a Delinquent Child?
6. What is the job of the "Probationer"?

Library System

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1. Where is the Library Catalog?
2. Does my library have a web site?
3. Who can use the library?
4. How do I get a library card?
5. Where is my library?
6. What should I do if my address, email, name or phone number changes?
7. What should I do if my card is lost or stolen?
8. I have more questions not answered here.

Mental Health

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1. How can I receive mental health services?
2. How are my services paid for?
3. How can I get my medications refilled when I just moved to Cumberland or Perry County?
4. I can I schedule a court-ordered psychiatric evaluation?
5. What should I do regarding someone whose behavior I am concerned about?
6. How can I find out where to get mental health care if I have private insurance?

MH Outpatient Services

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1. Where are outpatient services provided?
2. How are outpatient services paid for?

Planning

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1. What is a particular address or location zoned as?
2. How do I submit a plan for review?

Prison

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1. What do I need for fingerprint processing?
2. How can I be put on an inmate's visitation list?

Prothonotary

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1. Where is the Prothonotary's Office located?
2. Do you have forms for all the filings?
3. What do I need to bring to obtain a passport?
4. How do I appeal a License Suspension or
5. What do I need to renew my notary?
6. How do I file for a Divorce or Annulment?
7. How do I obtain a certified copy of my Divorce Decree?
8. How do I find an attorney for my case?
9. Do I obtain a marriage license in your office?
10. How do I appeal a District Justice Judgment?
11. How do I enter a District Justice Judgment?
12. How do I change my child's last name?
13. What is the difference between a "Notice to Resume Prior

Public Defender

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1. Will a Public Defender help me with my divorce?
2. Will a Public Defender help me in a custody matter?
3. Are Public Defenders really lawyers?
4. Will I have to pay anything for Public Defender services?
5. How much can I make and still qualify for a Public Defender?

Recycling & Waste Authority

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1. Where can I dispose of trash?
2. What is composting and how do I get started?
3. What can I do with old latex paint?
4. How can I distinguish latex paint from solvent-based paint?
5. What can I put in my recycling bin?
6. What can I do with used motor oil and other automotive products such as antifreeze, batteries and old tires?
7. Where can I get rid of unwanted household products such as pesticides and fertilizers, gasoline, turpentine and swimming pool chemicals?
8. Where can I get rid of old, unwanted, large appliances?
9. Where can I get rid of old, unwanted computer equipment, televisions, and other consumer electronic equipment?
10. Where can I recycle my old telephone books?
11. If I live in a community that does not offer a municipal trash and recycling program for residents, who can I contact for these services?

Register of Wills & Clerk of Orphans' Court

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1. How far back do your records for Wills go?
2. How far back do your birth and death records go?
3. How far back do your marriage records go?
4. How far back do your Orphans' Court records go?
5. Do I need to make an appointment before I come in?
6. What are your hours?

Sheriff's Firearms

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1. How old do I need to be to apply for a License to Carry Firearm?
2. May I mail my completed application to the Sheriff's Office for processing?
3. How long is a License to Carry Firearms valid?
4. Is there a fee when I apply for a License to Carry Firearms?
5. How long will it take to process my application? Will you mail the license to me when it is approved?
6. What do I need to bring with me to apply for a License to carry Firearms?
7. If I live out of state, may I apply for a License to Carry Firearms in Pennsylvania ?
8. If I move to another county in Pennsylvania, what do I need to do with regards to my License to Carry?
9. What is the difference between a License to Carry Firearms and a Sportsman's Firearm permit?
10. If I have a Pennsylvania License to Carry Firearms, may I carry my firearm in states other than Pennsylvania?
11. When may I carry my firearm in my vehicle?
12. If I have a Pennsylvania License to Carry Firearms, where can’t I carry my firearm?
13. Do I need to go to a Pennsylvania Licensed Firearms Dealer to sell my handgun to a friend?
14. Do I need to go to a Pennsylvania Licensed Firearms Dealer to sell my rifle to a friend?
15. How do I obtain a License to Sell Precious Metals?

Sheriff's Office

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1. Where can I find a list of properties being offered for the Sheriff's Sale?
2. What must I do to apply for or renew my firearms license?
3. What is your advance fee for service and do you have service request forms?

Sheriff's Real Estate Sales

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1. When do the Sheriff Sales take place?
2. Where are the Sheriff Sales held?
3. Where may I find a list of properties to be sold?
4. May I view the property prior to the sale?
5. Why is the property being sold?
6. Are there other liens against the property, other than the unpaid mortgage? And, am I responsible for those liens?
7. How do I bid on a property?
8. Is there a minimum bid?

Special Court Administration

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1. How much does it cost for a wedding at the DJ office?
2. Can District Judge and/or staff provide legal assistance or guidance?
3. What are the requirements for bringing suit before a District Judge?
4. Should I go to District Court or Common Pleas Court?
5. Who can represent me in a District Court?
6. Can the District Judge order my property be returned?
7. To which District Court should I go?
8. How should I start a law suit?
9. How is the other party notified?
10. Do I need to appear if the Defendant has not entered a defense?
11. Can I get a continuance of the trial?
12. What should I do before the trial?
13. What happens at the trial?
14. What happens after the decision?
15. How do I proceed if no appeal is filed?
16. How can I locate an attorney?
17. How do I fill out a civil complaint?
18. Where do you file?
19. What do you include in the claim?
20. Traffic and Non Traffic Citations
21. How Are Summary Offenses Enforced?
22. What Is A Citation?
23. What If Some Of The Information In The Citation Is Wrong?
24. What If I Do Not Respond To A Citation?
25. What If I Request A Hearing?
26. What If I Fail To Appear At The Hearing?
27. Can I Appeal?
28. For More Information

Tax Assessment

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1. What is the deadline to appeal my 2012 Tax Assessment?
2. What Taxes Do I Pay in Cumberland County
3. Real EstateTaxes
4. Personal Taxes
5. Earned Income/Local Services Tax
6. When Are My Taxes Due

Tax Claims

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1. What taxes do you collect?
2. When is my original tax bills mailed?
3. What if I don’t have any kids in school?
4. Can I make payments?
5. How and where can I pay my delinquent real estate taxes?
6. What penalties will I be charged if my taxes are delinquent?
7. When will I be advertised in the newspaper?
8. Can anyone pay my taxes?
9. What is the per-capita bill I receive in March with my real estate tax bill?
10. Who do I call about the tax EMTS taken out of my paycheck?
11. Tax Claims Online Payment FAQ'S
12. QUESTIONS AND ANSWERS ON PAYING YOUR TAXES BY CREDIT AND DEBIT CARD.
13. Who is Official Payments?
14. What cards do Official Payments accept for the Cumberland County Tax Claim Bureau?
15. Why is there a convenience fee and why am I paying for this?
16. How safe is Official Payments’ system?
17. Will I receive a confirmation of my card payment?
18. How can I be sure that my payment was processed correctly?
19. Who do I call if my payment doesn’t appear on my card statement?
20. When will the Tax Claim Bureau apply my credit card payment to my tax account?
21. Can I call the Tax Claim Bureau and give them my credit card number over the phone?
22. I visit the Tax Claim Bureau and make a credit card payment?
23. How can I find out what my delinquent tax balance is?

Tax Mapping

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1. What is a UPI number?
2. What does a UPI number look like?
3. Who assigns UPI numbers?
4. Why must I have my UPI number certified?
5. Where do I get a UPI number certified?
6. How quickly will UPI certifications be made?
7. Can the UPI certification process be set up in the Recorder of
8. How will Mailed Instruments be handled?
9. Does the bar code included in the certification sticker set forth
10. What do I do if multiple UPI numbers apply to my document?
11. Space for UPI Certifications.
12. Is there a cap on fees when a document relates to multiple UPI
13. Can I still do a perimeter deed for a subdivided area?
14. Can I still do a perimeter deed for a subdivided area, with
15. What UPI number is to be placed on a document when a lot
16. What UPI numbers are to be placed on a document when a lot
17. Who is responsible if the UPI number is incorrect?
18. Single check – can the fee for the UPI number be included in
19. PROCESS OF DEED CERTIFICATION:
20. PROCESS OF PLAN CERTIFICATION:

Transportation

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1. What is Shared Ride service?
2. How to register for transportation?
3. How to schedule transportation?
4. What hours does the Shared Ride operate?
5. What funding is available for transportation?
6. What transportation is offered to Seniors?
7. Are CCTD buses wheelchair accessible?
8. What is Medical Assistance Mileage Reimbursement?
9. What service is provided in inclement/severe weather?
10. Must I pay a FARE for transportation service?

Vector Control / Weights & Measures

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1. Why does it seem as though when I begin to pump fuel into my vehicle, the display advances showing several cents yet it doesn't feel as though any gas at all has come through the hose?
2. Why is it that when I fill my gas tank, the pump indicates more / less than the owner's manual says?

Veteran's Affairs

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1. Who is a veteran?
2. How do I know if I am eligible for veterans' benefits?
3. What is active military service?
4. What if I don't know where my discharge certificate (DD-214) is?
5. If my spouse dies before me can he/she be buried in a Veteran's Cemetery?
6. How long after discharge can I wait before using my Education Benefits?
7. How do I obtain a Certificate of Eligibility for a VA Home Loan Guaranty?
8. Should I seek the assistance of an accredited Veterans Service Officer (VSO) and why?
9. How do I find an accredited Veterans Service Officer (VSO)?