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Performance Measures - Five Year Data
Library System
Five Year Data (2004-2008)

2004 Actuals

2005 Actuals

2006 Actuals

2007 Actuals

2008 Actuals

Percentage Increase from 2007 to 2008

Percentage 5 Year Increase

Library materials borrowed (circulation)

2,350,295

2,393,407

2,519,233

2,530,628

2,608,936

3%

11%

Library visits by citizens

1,180,342

1,177,813

1,247,653

1,249,507

1,272,642

2%

8%

Library card holders

101,064

110,857

122,037

127,926

101,516*

-21%

0%

Library program attendance

87,183

95,202

109,150

124,728

112,982

-9%

30%

Library system home page hits

n.a.

n.a.

n.a.

661,492

753,649

14%

---

Reference database searches

81,685

128,885

89,416

177,562

230,334

30%

182%

Reference database items examined

109,016

190,342

229,134

228,564

380,549

66%

249%

Online Library Catalog Search Sessions

208,651

2,328,599

3,162,486

3,186,265

7,761,494

144%

3620%

Public Internet computer use sessions

n.a.

n.a.

n.a.

136,642

157,251

15%

---

Number of staff trained

511

198

550

549

584

6%

14%

Number of staff learning hours

n.a.

n.a.

n.a.

1,457

1,582

9%

---

Number of trustee training sessions

n.a.

n.a.

n.a.

9

6

-33%

---

STAR materials delivered

13,819

15,184

15,681

11,678

10,923

-6%

-21%

* Major purge of library card holder database in 2008.  Database now reflects current 3 years of active registered card holders.