Performance Measures - Five Year Data
Cumberland County Library System
5 Year Data
2005-2009 |
2005 Actual
|
2006 Actual
|
2007 Actual
|
2008 Actual
|
2009 Actual |
Increase from 2008 to 2009
|
Increase over 5 Years
|
| Library materials borrowed (circulation) |
2,393,407
|
2,519,233
|
2,530,628
|
2,660,662
|
2,763,270 |
4%
|
16%
|
|
Library visits by citizens
|
1,177,813
|
1,247,653
|
1,249,507
|
1,272,642
|
1,337,811 |
5%
|
14%
|
|
Library card holders
|
110,857
|
122,037
|
127,926
|
97,298(1)
|
94,656 |
-3%(1)
|
-15%
|
|
Library program attendance
|
95,202
|
109,150
|
124,728
|
116,154
|
124,587 |
7%
|
31%
|
| Library system home page hits |
--- |
--- |
661,492
|
753,649
|
748,874 |
-1%
|
---
|
| Reference database searches |
128,885
|
89,416
|
177,562
|
245,592
|
188,929 |
-23%
|
47%
|
| Reference database items examined |
190,342
|
229,134
|
228,564
|
370,900
|
305,002 |
-18%
|
60%
|
|
Online Library Catalog Search Sessions
|
2,328,599
|
3,162,486
|
3,186,265
|
7,761,494(2)
|
3,281,326
|
-58%
(2)
|
41%
|
| Public Internet computer use sessions |
---
|
--- |
136,642
|
157,251
|
185,526 |
18%
|
---
|
Number of rush request items cataloged
|
--- |
--- |
--- |
13,878 |
11,024 |
-21% |
--- |
Turnaround time for rush request items (Days)
|
--- |
5 days |
1.5 days |
2 days |
2 days |
0% |
--- |
| Number of non-rush request items cataloged |
--- |
--- |
--- |
16,290 |
19,947 |
22% |
--- |
| Turnaround time for non-rush request items (Days) |
--- |
28.81 days
|
26.74 days
|
49.72
days
|
19.85
days
|
-60% |
--- |
| Number of staff trained |
198
|
550
|
549
|
614
|
311 |
-49%
|
57%
|
| Number of staff learning hours |
---
|
---
|
1,457
|
1,582
|
797.50 |
-50%
|
---
|
| Number of trustee training sessions |
---
|
---
|
9
|
6
|
2 |
-67%
|
---
|
| STAR materials delivered |
15,184
|
15,681
|
11,678
|
11,978
|
11,987
|
0%
|
-21%
|
Number of library system stories reported in news media outlets
|
--- |
--- |
55 |
31 |
37 |
19% |
--- |
Number of library system grant and funding applications
|
--- |
--- |
19 |
25 |
27 |
8% |
--- |
Notes:
1. Major purge of library card holder database in 2008. Database now reflects current 3 years of active registered card holders.
2. 2008 catalog search session number is inflated due to error in clearing statistics from previous year. |
|
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