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Cumberland County Offices
1 Courthouse Square Carlisle, PA 17013
Hours: M-F 8:00 AM - 4:30 PM
Ph: 717.240.6100
Toll Free: 1.888.697.0371
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Performance Measures - Five Year Data
Cumberland County Library System

5 Year Data

2008-2012

2008 Actual

 2009 Actual

 2010 Actual 2011 Actual  2012 Actual

Change from 2011 to 2012

Change over 5 Years

Library materials borrowed (circulation)

2,660,662

2,763,270  
2,631,484 (3)
2,601,501  
2,601,180 (6)

0.01%

-2%

Library visits by citizens

1,272,642

1,337,811
1,265,261(5)
1,294,349  
1,159,395
(6)

-10%

-9%


Library card holders


97,298
(1)

 94,656 98,265 103,675   104,004



0%

7%

Library program attendance

116,154

  124,587  
120,040
(5)
128,797   
117,250
(6)

-9%

1%

Library system home page hits

753,649

749,680  721,355 839,466   885,528

5%

17%

Reference database searches

243,620

188,929
77,985
(4)
53,954   51,325

-5%

-79%

Reference database items examined

369,170

305,002
494,444 
(4)
489,010  401,429

-18%

9%


Online Library Catalog Search Sessions

7,761,494(2)

6,166,530 2,916,417 2,967,332  2,890,169

-3%

-63%

Public Internet computer use sessions

157,251

185,526 155,489  160,950   
142,015
(6)

-12%

-10%

Number of rush request items cataloged
 13,878  11,024 11,737  10,707  12,132  13% -13%
Turnaround time for rush request items (Days)
 2 days  2 days 2 days  2 days  1.67 days   -17% -17%
Number of non-rush request items cataloged  16,290  19,947 17,101  18,408  19,553  6% 20%
Turnaround time for non-rush request items (Days) 49.72
days
 11.89
days
16.62 
days 
19.59 days  13.44 days  -31% -73%
Number of staff trained

614 

353 623  382   312

-19%

-49%

Number of staff learning hours

1,582

797.50 1674.50  1224.75  859.75

-30%

-46%

Number of trustees trained

55 

15 20 31   29

-6%

-47%

STAR materials delivered

11,978


11,987
11,034  9,970  10,641

-7%

-11%

Number of library system stories reported in news media outlets
 31  37 72  102  66  -35%  113%
Number of library system grant and funding applications
 25  27 24  64  175  173% 600%
Notes:

  1. Major purge of library card holder database in 2008.  Database now reflects current 3 years of active registered card holders.
  2. 2008 catalog search session number is inflated (probably double the correct amount) due to error in clearing statistics from previous year.
  3. Due to state budget cuts, CCLS reduced its budget for new materials by 19%, or $142,000 in 2010.  This resulted in a decline in the number of items borrowed by the community. 
  4. Due to state budget cuts, the Commonwealth of Pennsylvania eliminated more than 20 POWER Library reference databases in 2010/11. 
  5. Due to state budget cuts, CCLS reduced its operating hours by 10% or 2384 hours over 2009 and 2010.  This resulted in fewer library programs, and thus lower overall attendance.
  6. Bosler Memorial Library was closed 20.5 days in 2012 for construction. This reduction in operating hours caused a reduction in service numbers.