Performance Measures - Five Year Data

Cumberland County Library System


5 Year Data
2014-2018		 2014 Actual 2015
Actual		 2016
Actual 		 2017 Actual  2018
Actual 		 Change from 2017 to 2018
 Change over 5 Years
Library materials borrowed (circulation)  2,618,743  2,504,103  2,405,955 2,339,722   2,273,927 -2.81% -13.17%
 
Library card holders   87,496  94,944  101,408  102,857  107,752 4.76% 23.15%
 
Library program attendance
  140,103  156,935  159,627  156,914  182,501 16.31% 30.26%
 
Library system home page hits  1,029,466  1,038,226  697,307  845,166  1,174,177 38.93% 14.06%
  
Public Internet computer use sessions  170,626  176,361  151,474  120,350  111,617 -7.26% -34.58%
 
Turnaround time for rush request items (Days)
  .84 days  3 days  2 days  2 days  ---- ---- ----
Turnaround time for non-rush request items (Days) 27 days  14 days  4 days  4 days  ---- ---- ----
Turnaround time for collection services  ----  ----  ----  ----    ---- ---- 
STAR materials delivered  10,447  9,652 4,845   4,772  9,364 96.23% -10.37%