2014 Performance Measures

2014 Performance Measures
Cumberland County Library System

Current Year Data (2014)
2014
1st Quarter
(Jan-Mar)

2014
2nd Quarter
(Apr-
Jun)

2014
3rd Quarter (Jul-Sep)

2014
4th Quarter (Oct-Dec)

Year-to-Date Total
Year-to-Date Target
Percentage Difference
Library materials borrowed (circulation) 677,025 637,691 699,097
604,938
2,618,743 2,604,000 .6%
Library visits by citizens 288,736 316,872 330,903
278,934
1,215,445 1,295,000 -6%
Library card holders 77,817 80,560 83,588
 
87,496
  
87,496 100,000 -12%
Library program attendance 27,994 44,450 36,865
30,802
140,103 129,000 9%
Library system home page hits 275,629 271,351 228,870
253,616
1,029,466 885,000 16%
Reference database searches 808,748 898,417 970,660
1,302,373
3,980,204 54,000 7270%
Reference database items examined 92,206 90,085 25,898
26,106
234,295 450,000 -48%
Online Library Catalog search sessions 677,975 684,216 744,572
472,754
2,579,517 2,965,000 -13%
Public Internet computer use sessions 36,672 41,151 47,149
45,654
170,626 150,000 14%
Number of rush request items handled 654 5,466
2,728
4,303
13,151
11,500 14%
Turnaround time for rush request items (days) .73 days .76
1.02
 
NA
 
.84 days
 
2.5 days -66%
Number of non-rush items request handled 2,633 11,155
3,472
6,579
23,389
19,500 22%
 
Turnaround time for non-rush request items (days) 52.00
days
18.35
days
 
9.64
days
 
NA
27 days
13 days 107%
Number of staff training seats filled 104 102 69
165
440 350 26%
Number of staff learning hours 537 324 181
770
1811 1,000 262%
Number of trustees trained 1 33
0 0
34
30 13%
STAR materials delivered 2,573 2,637 2,673
2,564
10,447 11,000 -5%
Number of Library System stories reported by news media outlets 5 22 26
10
53 40 33%
Number of Library System grant and funding applications 11 27 15
5
58 175 -67%