2017 Performance Measures

2017 Performance Measures

Cumberland County Library System
 


 2017
1st Quarter
(Jan-Mar)
 2017
2nd Quarter
(Apr-
Jun)
 2017
3rd Quarter (Jul-Sep)
 2017
4th Quarter (Oct-Dec)
 Year-to-Date Total
 Annual Target
Percentage Difference
Library materials borrowed (circulation) 583,425 591,002 625,133
   		 540,162
  		 2,339,722 2,479,888 94%
Library card holders  103,369  105,623  101,229 102,857 102,857  65,000 158%
Library program attendance 34,227 52,388 35,985
    		 34,314
  		 156,914 150,000 105%
Library system home page hits 187,078 200,703 205,666
   		 257,719
   		 845,166 950,000 89%
Public Internet computer use sessions 29,860 29,220 32,026
   		 29,244
  		 120,350 165,000 73%
Turnaround time for rush request items (days) .89 .97
   		 1.60
     		 3.83
   		 1.8 (avg)
       		 3 days
  
Turnaround time for non-rush request items (days) 4 4
   		 3.61
   		 6.59
   		 4.55 (avg)
    		 10 days
 
Homebound materials delivered 1,276 1,223 1,131
   		 1,142
  		 4,772 10,000 48%